Summary

Motivated and detail-oriented Cybersecurity student with hands-on experience in system administration, IT support, and cybersecurity risk assessment. Proven ability to install, configure, manage, and troubleshoot Windows Server environments, Active Directory, IIS, virtualization platforms, and endpoint security solutions. Adept at supporting users and development teams, automating administrative tasks, and responding to technical issues in fast-paced environments. Seeking a System Administrator role to support enterprise infrastructure and mission-critical applications.

Technical Skills & Strengths

• Technical Support: Troubleshooting, system installation, user support
• Operating Systems: Windows Server (2012/2016/2019), Linux (basic)
• Directory Services: Active Directory, GPO management
• Web Services: IIS (website & FTP configuration)
• Professional Strengths: Problem-solving, communication, documentation, team collaboration

Professional Experience

Metropolitan State University – Career Center
Student Staff Technology Specialist | Saint Paul, MN | August 2024 – Present

• Provide front-line IT and systems support for students, staff, and employers using enterprise career management platforms.
• Assist users with account access, system navigation, and troubleshooting technical issues.
• Support employers with posting job and internship opportunities, ensuring proper system configuration and compliance.
• Document technical issues and resolutions to improve service efficiency and user experience.

Metropolitan State University – Cybersecurity Clinic
Cybersecurity Consultant / Risk Assessor | Saint Paul, MN | August 2024 – December 2025

• Conduct cybersecurity risk and vulnerability assessments for small businesses, nonprofits, K-12 schools, and government organizations across Minnesota.
• Evaluate system configurations, access controls, and infrastructure security to identify weaknesses.
• Provide actionable recommendations for improving system availability, security, and resilience.
• Collaborate with technical and non-technical stakeholders to support secure system operations.

Lyndale Neighborhood Association
IT Support Intern | Minneapolis, MN | June 2021 – June 2022

• Provided hands-on IT support, including diagnosing and repairing desktop and laptop hardware issues.
• Monitored and maintained enterprise antivirus solutions to ensure endpoint security compliance.
• Automated routine administrative tasks using PowerShell, reducing manual workload by approximately 30%.
• Assisted with website creation, maintenance, and user training; produced instructional and training videos.
• Supported system installations, updates, and general troubleshooting for staff and community users.

Education

Bachelor of Science in Cybersecurity
Metropolitan State University, Saint Paul, MN | Expected Graduation: May 2026

• Relevant Coursework: Network Security, Ethical Hacking, Risk Management, Data Protection
• Awards/Honors: NLS Award Letter and Dean’s List (Spring 2025, Fall 2025, Spring 2024, Fall 2024)

Certifications

• CompTIA Security+ | Feb 2025
• CompTIA Cloud+ | Dec 2025

Hobbies

I enjoy learning and building hands-on IT/cybersecurity skills, working on systems administration labs, and creating websites and portfolio projects.